1. Open the Evolia app on your mobile device.
2. Press on; Forgot your password?
3. Enter the email address that is associated with your Evolia account. We will then send you a one time code.
4. Make your way to your email, you will have received a one time code to reset your password.
5. Once you have copied the unique code, head back to the Evolia app, enter the code then create a new password.
6. If done correctly, you will receive this green notification to indicate the successful password change.
7. Resetting your password can be done from the web console as well. Simply press on; Forgot your password?
8. Then follow the exact same steps; enter your email, receive code, enter code with new password.