This is how you turn on/off the replacement request option for your employees on your Evolia account.
1. Navigate to the Evolia web console
2. Click on the Company settings icon. 
3. Select General Settings. 
4. Go into the Permissions section.
5. Click on the Replacement Requests option to activate/deactivate this option.
Warning!
If you would like to approve/decline those requests, please make sure to turn on the Approval Required for Replacement Request under it.